LC Flow
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    Privacy Policy

    Effective Date: March 8, 2026

    This page describes how LC Flow collects, uses, and manages information across the platform. We are committed to being transparent about how data is handled.

    1. Introduction

    LC Flow ("we," "us," or "our") respects your privacy and is committed to protecting the personal information handled through our platform. This Privacy Policy describes how we collect, use, store, and share information when you use the LC Flow platform and related services.

    By accessing or using LC Flow, you acknowledge that you have read and understood this Privacy Policy.

    2. Information We Collect

    We may collect the following categories of information:

    • Account information — such as name, email address, and login credentials.
    • Contact information — such as phone number.
    • Business information — such as company name, role, and organization details.
    • User-submitted information — any data you voluntarily provide through the platform.
    • Technical and device data — such as IP address, browser type, operating system, and device identifiers.
    • Usage and analytics data — such as pages viewed, features used, and interaction patterns.
    • Integration-related data — information associated with third-party accounts you choose to connect.
    • Lead and reporting data — data processed through the platform in connection with your use of dashboards, reports, and related functionality.

    3. How We Use Information

    We may use the information we collect to:

    • Provide and operate the LC Flow platform.
    • Authenticate users and manage access.
    • Manage accounts, organizations, and user permissions.
    • Support connected integrations authorized by users.
    • Provide dashboards, reports, and related functionality.
    • Improve reliability, performance, and security of the platform.
    • Communicate with users regarding their accounts or the platform.
    • Comply with applicable legal obligations.

    4. Connected Accounts and Third-Party Services

    Users may choose to connect third-party platforms to LC Flow, including Google Ads, Meta Ads, and other external providers. When you authorize a connection, LC Flow accesses only the data and permissions necessary to provide the platform functionality you have requested.

    We do not access connected accounts beyond the scope authorized by the user. Third-party integrations may be managed or removed through available platform controls or by contacting support.

    LC Flow's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Google user data accessed through LC Flow is used solely to provide and improve the platform functionality you have authorized, and will not be used for serving advertisements, sold to third parties, or shared except as described in this policy.

    5. Data Sharing

    LC Flow does not sell personal information. We do not use data obtained from Google APIs or Meta platform integrations for unrelated purposes, and we do not sell or transfer such data to third parties except as necessary to operate the features you have authorized.

    We may share information only in the following circumstances:

    • With infrastructure and technical service providers that help us operate the platform.
    • With legal authorities when required by law, regulation, or valid legal process.
    • With other parties specifically authorized by the user.

    6. Data Storage and Security

    LC Flow uses reasonable administrative, technical, and organizational safeguards to protect stored data and connected-account information. Authentication credentials and OAuth tokens associated with connected third-party accounts are encrypted at rest.

    No method of electronic storage or transmission is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

    7. Data Retention

    We retain data only as long as reasonably necessary for platform operations, user support, legal compliance, dispute resolution, and other legitimate business purposes. When data is no longer needed, we take reasonable steps to delete or de-identify it.

    8. User Rights

    You may request access to, correction of, or deletion of certain personal information we hold about you. Such requests are subject to applicable legal and operational requirements.

    To submit a request, please contact us at support@lcflow.app.

    9. International Processing

    Your data may be processed in countries where our service providers and infrastructure providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

    10. Changes to This Policy

    LC Flow may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. The latest version of this Privacy Policy will always be available on this page.

    11. Contact

    If you have questions about this Privacy Policy or how your information is handled, please contact us at:

    support@lcflow.app

    Questions about this policy? Reach us at support@lcflow.app