What is lead attribution? How to know where your leads came from
What lead attribution means for a local service business: source tracking vs attribution, First Touch, Last Touch and Recorded source, and where outcomes fit.
By LC Flow
The LC Flow blog: lead response, follow-up and lead outcomes
For local service businesses and the agencies that generate their leads: how lead response time works, where follow-up breaks down, and how to read what happens to an enquiry after it arrives.
Lead response time: what it is, how to measure it, and why enquiries go cold
What lead response time is for a local service business, how to measure it from real timestamps, where the 5-minute rule comes from, and why enquiries go cold.
By LC Flow
What is lead tracking? From the first enquiry to a real outcome
What lead tracking means, what to record on each enquiry, how it differs from lead generation and a CRM, and how to follow a lead from arrival to outcome.
By LC Flow
Not the right fit? Take the other route.
LC Flow for local service businesses
Track your own enquiries, see how quickly each one was opened and actioned, and record which leads became quoted and won work.
See LC Flow for local businessesLC Flow for agencies
Track lead response and outcomes across a portfolio of client accounts, with client-scoped portals, SLA visibility and report drafts you review before they go out.
See LC Flow for agenciesPricing
Compare the Self-Serve and agency plans side by side. Both start with a 14-day free trial.
Compare LC Flow plans